Terms and Conditions
1. Business Details
Journal Journey Network (Company Registration Number: 13872102), trading as Inspiración Coaching, operates from the following address:
124 City Road, London, EC1V 2NX.
For all enquiries, please contact us at:
- Email: hello@inspiracioncoaching.com
- Privacy Policy: https://inspiracioncoaching.com/privacy-notice/
Inspiración Coaching provides personal and professional development services, including the online course Rise Beyond Doubt.
2. Ethical Standards
Inspiración Coaching is committed to upholding the International Coaching Federation (ICF) Code of Ethics. These principles include maintaining client confidentiality, fostering respectful interactions, and delivering coaching services with professionalism and integrity. For more information on the ICF Code of Ethics, visit the ICF’s website.
3. Service Description
Our services include online courses, coaching sessions, and resources designed to empower clients in their personal and professional growth. While we provide guidance and tools for development, we do not guarantee specific results, as outcomes depend on individual effort and circumstances.
4. Payment Terms
- All prices are listed in GBP (£) and include VAT where applicable.
- Payments must be made in full prior to accessing any courses or coaching sessions unless otherwise agreed in writing.
- Accepted payment methods include major credit/debit cards and other methods specified at the point of sale.
5. Cancellations and Refunds
Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, you have the right to cancel your purchase within 14 days of the transaction.
How to Cancel:
- Notify us in writing at hello@inspiracioncoaching.com within 14 days of purchase.
- Refunds for physical products will be processed once items are returned in their original, unused condition.
- Refunds for digital products, including the Rise Beyond Doubt course, will only be issued if no part of the content has been accessed.
Refunds will be processed within 14 days of receiving the cancellation request or the returned product (if applicable).
6. Delivery of Services
- Digital content is delivered immediately upon payment unless otherwise specified.
- Coaching sessions and live events are scheduled in advance and must be used within the agreed timeframe. Missed sessions without prior notice may not be rescheduled or refunded.
7. Intellectual Property
All materials, including course content, provided by Inspiración Coaching are protected by copyright. Reproduction, distribution, or unauthorised sharing of these materials is strictly prohibited without prior written consent.
8. Limitation of Liability
While we strive to deliver high-quality services, Inspiración Coaching and the Journal Journey Network shall not be held liable for:
- Any indirect or consequential loss arising from the use of our services.
- Failure to achieve specific results from the use of coaching or course materials.
Our liability is limited to the amount paid for the service in question.
9. Data Protection and Privacy
We respect your privacy and handle your data in accordance with UK GDPR regulations. For more details on how we collect, use, and store your personal information, please refer to our Privacy Policy: https://inspiracioncoaching.com/privacy-notice/.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Updates to Terms
We reserve the right to amend these Terms and Conditions at any time. Updated terms will be published on our website and take effect immediately.
For any questions or concerns regarding these Terms and Conditions, please contact us at hello@inspiracioncoaching.com.