“A true professional not only follows but loves the processes, policies and principles set by his profession.” 

Amit Kalantri
  • The Terms and Conditions below are for the benefit of both parties. Us meaning “Inspiración Coaching” and you meaning the “Coachee”. I recommend you review them. If you have any questions, please contact me.

Valid as of Sunday 12th March 2023.

Outline of Terms and Conditions

Coaching is seen as a partnership (not a legal business partnership) between the Coach and the Coachee. This is a collaborative process. It is focused on supporting you and establishing the right way for you to progress. This method helps you achieve your aim and goals. To protect both parties {Coach and Coachee} these Terms and Conditions have been set out below.

Coaching Disclaimer

Please note that coaching is not a substitute for professional mental health or medical care. I understand that my coach is not acting as a mental health counsellor or medical practitioner. My coach advised me during my Discovery Call. The coaching sector is not currently licensed by any UK body.

I understand that the role of the Coach is to facilitate me on my journey. The Coach will not make any unsolicited recommendations that could be interpreted incorrectly {by both parties}. My coach does not make any guarantee about my success {personal or business}.

I have been advised that all sessions will remain confidential. The coach will protect my identity unless I give written consent. If required for training purposes, some sessions will be recorded, and GDPR protocol will be adhered to.

I understand that technology is not always secure. Both parties acknowledge the risk. They have taken the appropriate action to mitigate against any leaks in confidentiality.

Finally, if I report any abuse, neglect or threats to harm myself or someone else, I understand that necessary actions will be taken. I understand this. Any confidentiality agreement is limited in this capacity.

Coaching Description

ICF defines coaching as partnering with clients in a thought-provoking and creative process. This partnership inspires them to maximize their personal and professional potential. The process of coaching often unlocks previously untapped sources of imagination, productivity and leadership.

ICF

Responsibilities

Coach

The coach agrees to conduct each session following the ICF Code of Ethics and unless duty-bound will maintain coachee confidentiality. From the moment you engage in communication with me, I will offer you my full attention and respect. I will provide a supportive environment for you to openly discuss your thoughts, feelings, and opinions.

Coachee

The coachee is solely responsible for creating and implementing their own physical, mental and emotional well-being. These include decisions, actions, and results. The coachee agrees that the Coach is not liable for any actions or inactions. The Coach will also not be liable for any direct or indirect result of any services provided by the Coach. As outlined in the “Coaching Disclaimer” section, coaching is not therapy. Nor does coaching substitute for any medical or mental therapy that be required.

The coachee agrees to communicate honestly. They agree to be open to a range of holistic approaches to coaching. They also agree to create the time and energy to fully participate in the programme.

Services

Inspiración Coaching offers the following coaching products Lite (pay-as-you-go), Plus and Ultra (3-month/6-month) and also the purchasing of Gift Cards.

What is included?

  • 1 x 60-minute session, a follow-up email with key points from the session, and suggested activities to support your development. Detailed information can be found here.

Expiry limit

  • Sessions can be booked via our Appointlet page which will be sent to you. Unbooked sessions expire after 30 days {from the date of purchase}

Refund Terms

  • Complete details of the refund terms can be found here

What is included?

  • 6 x 60-minute sessions, a follow-up email with key points from the session, and suggested activities to support your development, 24/7 Voxer messaging. Detailed information can be found here.

Expiry limit

  • Sessions can be booked via our Appointlet page which will be sent to you. Unbooked sessions expire after 30 days {from the date of purchase}

Refund Terms

  • Complete details of the refund terms can be found here

What is included?

  • 12 or 24 x 60-minute sessions, a follow-up email with key points from the session, and suggested activities to support your development, 24/7 Voxer messaging. Detailed information can be found here.

Expiry limit

  • Sessions can be booked via our Appointlet page which will be sent to you. Unbooked sessions expire after 30 days {from the date of purchase}

Refund Terms

  • Complete details of the refund terms can be found here

What is included?

  • 1 x Gift Card for the amount of your choosing. The gift certificate can be personalised and can be used against all products {Gift cards excluded}. They can be used against any other promotions being run at the same time.

Expiry limit

  • Gift cards will expire 6 months after the date of issue {unless prior discussion has been made}

Refund Terms

  • Complete details of the refund terms can be found here

Fees

All of the fees are stated on the website and are quoted in GBP. If you buy out of the UK, you incur extra fees. These fees are set by your banking provider and not Inspiración Coaching.

Booking Procedure

Once you have made your purchase, we will contact you within 24 hours. We will arrange a mutually convenient time for your discovery call {if you haven’t taken it already}. During this call, we will arrange your “Listen” session. You will be sent a pre-call questionnaire to complete and return. Ideally, you should return it one week prior. This will help us tailor the call to your needs.

Confidentiality

The coaching relationship is bound by confidentiality. This includes all information (documented or verbal) that the coachee shares during the sessions or in any correspondence. This confidentiality follows the ICF Code of Ethics. However, it is not considered to be a legally confidential agreement/relationship (such as in Medicine or Law). The coach agrees not to disclose any information about the coachee without their written consent. As a coach, we do have a duty of care. If you say or do something that causes concern, “i.e. potential harm to you or someone else,” we will have to raise that.

According to the ethics of our profession, topics be anonymously and hypothetically shared with other coaching professionals. These shares happen for training, supervisor, mentoring, evaluation, further coaching professional development, and/or consultation purposes.

Cancellation/No Show

You must give 24 hours notice if you wish to cancel your session. If you do a no-show with no explanation you will be charged a no-show fee of £40. If you continue to cancel and no-show we will consider terminating your contract with us.

Payment

All payments are via the website {https://inspiracioncoaching.com} and sessions must be paid for in advance. Payment plans are available. They will have specific T&Cs which are available on request. For organisations, you will be invoiced following the completion of the agreed sessions. All payments must be settled within 30 days.

Refunds

30-day cancellation policy, the exception is if you have started your calls within that period then no refunds are due. Full refund details can be found here.

Termination

Termination by either the coach or coachee can be initiated at any time. Each party must give one week’s written notice. The coachee agrees to compensate the coach for all coaching services provided. This includes those given through and including the effective date of termination of the coaching relationship.

Changes in Terms and Conditions

If there are any changes to the Terms and Conditions they will be updated here and communicated to you.

Feedback

We value your feedback – the good and the areas which you feel we need to improve. This is built into your coaching sessions. If there is anything else, please email – Get In Touch.

Company Information

  • Journal Journeys Network T/A Inspiración Coaching
  • Company Registration: 13872102
  • Registered Office: 124 City Road, London, EC1V 2NX